OVERVIEW
This website is operated by Emily's Copper, a brand of Velour Commerce LLC. Throughout the site, the terms "we", "us" and "our" refer to Emily's Copper / Velour Commerce LLC. By visiting our website and/or purchasing from us, you agree to the following Terms of Service, including any additional terms and policies referenced herein or available by hyperlink, including our Privacy Policy, Shipping Policy and Refund Policy.
These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content. Please read them carefully before accessing or using our website. If you do not agree to all of these Terms, you may not access the website or use any of our services.
We reserve the right to update, change or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses or code of a destructive nature. A breach of any of these Terms will result in immediate termination of our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time. Your content (not including payment card information) may be transferred unencrypted over various networks. Payment card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without our express written permission.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
SECTION 4 – CHANGES TO SERVICES AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part of it) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service.
Formation of contract: Product listings on this site are an invitation to purchase, not a binding offer. By placing an order, you make an offer to purchase. Our order confirmation email confirms receipt of your order and does not by itself constitute acceptance.
SECTION 5 – PRODUCTS
Certain products may be available exclusively online and in limited quantities. Products may only be returned or exchanged according to our Refund Policy.
Our products are shipped directly to customers from our fulfillment partners overseas. Any customs duties, import taxes or fees charged by your country, if applicable, are the responsibility of the customer.
Copper is a natural material. Over time it can darken or develop a patina, and it may leave a temporary mark on the skin. This is a normal property of copper and not a defect. See our Copper Care page for care instructions.
We make every effort to display product colors and finishes as accurately as possible, but we cannot guarantee that your screen will display them exactly. We reserve the right to limit sales of any product to any person, region or jurisdiction. Any offer for any product on this site is void where prohibited.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. If we change or cancel an order, we will attempt to notify you using the email and/or billing address provided.
You agree to provide current, complete and accurate purchase and account information and to promptly update it as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. These tools are provided "as is" and "as available", without any warranties or endorsement. Use of optional tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Certain content and services on our site may include materials from third parties. Links to third-party websites are not affiliated with us, and we are not responsible for their content, accuracy, products or services. Complaints regarding third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS AND FEEDBACK
If you send us comments, suggestions or other submissions, you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium without restriction. We are under no obligation to keep comments confidential, to pay compensation for them, or to respond to them.
Your comments must not violate the rights of any third party, including copyright, trademark or privacy rights. You are solely responsible for any comments you make and their accuracy.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted your order.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content: for any unlawful purpose; to encourage others to perform unlawful acts; to violate any international, federal, state or local regulations or laws; to infringe our intellectual property rights or those of others; to harass, abuse, insult, defame or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; to submit false or misleading information; to upload viruses or malicious code; to collect or track the personal information of others; or to interfere with or circumvent the security features of the service. We reserve the right to terminate your use of the service for violating any of these prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. Except as expressly stated in our Refund Policy and as required by law, the service and all products are provided "as is" and "as available", without warranties of any kind.
In no case shall Velour Commerce LLC, its directors, employees, affiliates, agents, contractors, suppliers or service providers be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the service or any product. Our total liability for any claim shall not exceed the amount you paid for the product in question. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states shall be limited to the maximum extent permitted by law.
Nothing in these Terms limits any rights you have under applicable consumer protection laws.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Velour Commerce LLC and its affiliates, officers, employees, agents, contractors, suppliers and service providers from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to termination shall survive termination. These Terms are effective unless and until terminated by you or us. If we suspect that you have failed to comply with any of these Terms, we may terminate this agreement at any time without notice.
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and any policies posted on this site constitute the entire agreement between you and us and supersede any prior agreements, communications and proposals.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements under which we provide services to you shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the website after any changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Emily's Copper – Velour Commerce LLC
30 N Gould St, Ste R
Sheridan, WY 82801, United States
Company Number: 2026-001971696
Email: info@emilys-copper.com
Customer service: Monday to Saturday, 9:00 am – 5:00 pm